Simplifi Contact
Where You Communicate
Simplifi Contact merges how we communicate into one seamless, simple, and trackable platform to save time and money.
Simplifi Contact Where You Communicate
How It Works
Lines: Your Line of Voice Communication
Simplifi Lines is an enterprise-grade VoIP platform that works across your landlines, smartphone, and even your computer’s browser. All you need to do is log in. It requires no on-site setup and has all the important features (and then some) and analytics your business needs to thrive in our dynamic and hyper-competitive world.
KEY FEATURES: Custom call routing (Auto-attendant, queues, hours, etc.), single extension across multiple devices (phone/web/desk/softphone).
Core: Your Administrative Layer
Simplifi Core is the back-end engine that powers Contact and is what system administrators use to configure features for your entire business, to search and sort data, track performance, pay bills, set up accounts, and other important company-wide tasks. Core has four layers: configuration, billing, data, and users. Not technical? No problem. Simplifi offers training and white-glove support services to help you get started with Core.
KEY FEATURES: System administration, company-wide PBX configuration, users, billing, data engine.
Robust Features For Management
Station: Your Unified Communications Workstation
From Station, you can make and receive calls, update your personal Lines settings, make video calls, host screen shares, set meetings, take notes, and use the chat feature to improve team performance. It can be accessed from any browser or desktop client.
KEY FEATURES: Webphone tool (personal settings), routing, web dialer, voice workstation, directory, presence, contact lists, hot-desking, hosted meetings (voice/conference room/screen/video), internal chat + collaboration tools.
Simplifi Station Desktop Client
Simplifi Station includes a world-class desktop client that has all the features you need to stay connected with your team from anywhere.
Download available for Windows, macOS, Linux, iOS, and Android.
Scout: More Than A Softphone
The Scout app brings the power of Contact to your smartphone so you can talk, text, record, forward calls, make notes, and chat with your team, anywhere and all from your work phone number.
KEY FEATURES: Softphone app, external SMS text messaging, and mobile team collaboration tools.